Live chat queue dashboard

Auto-refreshes every 60 seconds from Supabase.

Idle
Total chats
Completed
Avg wait (min)
Avg handle (min)
Agents online
View list

    Status breakdown

    Chats by status.

    Completed & in-progress chats per agent

    Chats per agent.

    Handle time is read from the handling_time column (minutes). Implausible values (negative or > 720 min) are excluded. Non-agent rows (self exit, force exit, auto-sweep-stuck-ip, spam-test-cleanup) are excluded from the per-agent chart.